These general terms and conditions of sale apply to all sales of ACT products to consumers via the website www.act-running.com. The customer's order implies acceptance of all of these general terms and conditions of sale; these prevail over all other general terms and conditions of sale unless expressly accepted by the seller.

THE ORDER

Items visible on the site are available while stocks last. In the event of an order being placed or payment being made for an unavailable item, ACT undertakes to offer a credit note or reimburse the customer within 15 days. ACT undertakes to notify by email any customer who has ordered an unavailable item.

PRICES AND PAYMENTS

The prices applicable to orders are those displayed on the website www.odaje.com at the time of the order. Prices are inclusive of VAT, excluding delivery charges, and are governed by French law. Prices may be modified at any time by the seller, without notice, particularly in the event of changes in tax or economic data. Ordered items must be paid in euros and online. Bank charges incurred by payment are the responsibility of the customer. Delivered goods remain the property of the seller until full payment. Online payment is made by credit card, or by using a PayPal payment account. The payment methods accepted via our secure Payplug platform are all Visa and MasterCard credit and debit cards, both European and international. This includes Electron (Visa) and Maestro (Mastercard) cards. We also accept all French CB network cards, even if they are not affiliated with Visa and MasterCard. The customer can also pay for their order via the secure PayPal platform. These platforms comply with the regulations of the networks of accepted cards in force.

BILLING

The invoice is sent to the customer at the address provided when ordering. The price is the one in effect at the time the customer places the order. ACT Running disclaims all liability for any errors in customer information entered when ordering.

DELIVERY AND TRANSPORT

Items are delivered within 1 to 7 business days from the order date throughout mainland France. This timeframe is given for information purposes only and may vary depending on item availability. Exceeding this timeframe may under no circumstances be held against ACT, nor give rise to termination of the contract or any compensation for damages. Beyond a period of one month from the order date, ACT will reimburse undelivered goods by check or bank transfer. Packages are delivered by post or express carrier to the address indicated when ordering. As such, ACT is unable to guarantee a specific delivery time. The transfer of risks occurs at the time of delivery of the goods. ACT cannot be held liable in the event of contractual non-performance resulting from a case of force majeure, including, but not limited to, war, riot, insurrection, interruption of transport, import problem, strike, shortage, fire, earthquake, storm, flood.

CONFORMITY AND DEFECTS

The goods must be inspected by the customer upon delivery. Any reservations should be noted on the delivery slip presented by the carrier or can be sent to run@act-running.com within 48 hours. This email address is protected from spambots. You need JavaScript enabled to view it. Complaints regarding visible defects in delivered goods will only be considered if notified by mail within 48 hours of delivery.

This shipment must include an explanatory letter from the customer and the goods in question in their original packaging. ACT undertakes to take back, exchange or refund any defective goods, without being liable for damages. Shipping costs are borne by the customer.

RIGHT OF WITHDRAWAL

For products purchased online, the customer has 15 working days from the date of purchase of the goods to exercise the right to withdraw from their order. The postmark or the date of the receipt of availability constitutes the starting point of this period. The return or cancellation may concern all or part of the order. Return costs are borne by ACT for all returns in France and the European Union (except for Switzerland). For all orders placed outside the European Union, returns are the responsibility of the customer. You can send your package to this address by adding your name, the reason for the return and your order number: ACT Running / 32 rue de Paradis, 75010 Paris, France. The refund, total or partial, will be made within a maximum of 15 working days following receipt by ACT of the returned goods. The refund will be made by bank transfer to the customer in accordance with the information provided when ordering. Products returned damaged, incomplete, soiled, or without their original packaging will not be accepted for return, exchange, or refund. Goods returned after 15 days from the date of purchase will not be accepted for return, exchange, or refund.

DATA PROTECTION AND COOKIES

DATA PROCESSING

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The data controller is ACT RUNNING SAS (“ACT”).

ACT's contact details are:

Postal address: 32 rue de Paradis, 75010 Paris, FRANCE

Telephone: 09 84 30 84 05

Email: run@act-running.com

ACT informs the user that a data protection officer has been appointed, and that the user may submit any questions regarding the processing of their personal data to the user. The user may contact the data protection officer at the following address: ACT Running - 32 rue de Paradis, 75010 Paris, FRANCE.

WHAT TYPE OF PERSONAL INFORMATION DOES ACT COLLECT?

ACT may collect the following personal information from users of the ACT website through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender and payment information when the user visits the site, registers, places an online order, contacts ACT or participates in ACT promotions or surveys. In addition, ACT collects all information relating to their navigation on the site and their interaction with the brand. All personal data collected by ACT comes from the user, with the exception of contact information which may be provided to us by friends or family members, particularly for sending gifts.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The user's personal data will be processed for the following purposes as appropriate:

Management and development of website registration and online purchases. We use the customer's personal information to process and send their order, and to inform them by email about the status of their order.

Management and sending of information on exclusive promotions, the latest news and personalized information adapted to the profile, interests and needs of the user and customer via email, SMS or postal mail. The sending of this information will involve the development of user profiles which consists of the use of personal data, their purchase history where applicable, as well as information relating to their navigation on the site in order to evaluate certain aspects of their personal preferences with the aim of offering them commercial communications adapted to their profile.

Respond to the exercise of rights of access, modification, cancellation and opposition, as well as to questions and complaints.

Management of the alert service when a certain type of article is available on the site.

Management and issue of documents certifying the sale: invoice.

HOW LONG WILL WE KEEP THE DATA?

ACT will retain personal data for as long as reasonably necessary for the processing described above. Users may modify or delete their information in their customer area at any time by writing to us at contact@odaje.com.

TO WHICH RECIPIENTS CAN WE COMMUNICATE THE DATA?

The user's personal data may be communicated to the following recipients:

Administrations and public bodies when required by tax, labor, social security or any other applicable regulations.

Companies responsible for data processing, such as ACT service providers (ERP, communications sending companies, agencies, etc.).

In all cases, third parties with whom certain personal data are shared will have previously certified the adoption of adequate technical and organizational measures for the proper protection of said data. ACT does not sell customer data to third parties under any circumstances.

HOW IS PERSONAL DATA PROTECTED?

The website www.odaje.com uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms to prevent unauthorized access to data and ensure its confidentiality. To this end, the user agrees that ACT may collect this data for the purpose of the corresponding authentication of access controls. Furthermore, any transaction carried out on the website will be carried out through secure payment systems. Confidential payment data is transmitted directly and encrypted (SSL) to the corresponding institution. ACT states that it has adopted all necessary technical and organizational measures to ensure the security and integrity of the personal data processed, and to prevent their loss, alteration, and/or access by unauthorized third parties.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

You have the following rights, which can be exercised by contacting us at contact@odaje.com: Right of access: You have the right to know whether ACT is processing your personal data, as well as to access the personal data ACT holds about you. Right of rectification: You have the right to request that ACT rectify your personal data when it is inaccurate, or to complete it if it is incomplete. If you are registered on our website/APP, it will be easier for you to correct it directly by editing your profile. Right of deletion/right to be forgotten: You can ask us to delete your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Right to restriction: You have the right to request the restriction of data processing. In this case, we will only retain it for the exercise or defense of claims. Right to portability: You have the right to receive personal data in a structured, commonly used and machine-readable format and to transmit them to another controller when the processing is based on consent or a contract and is carried out by automated means. Right to object: You may object to the processing of personal data based on ACT's public or legitimate interest, including profiling. In this case, ACT will cease processing the data, except for compelling legitimate grounds or for the exercise or defense of possible claims. Automated individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, which would produce legal consequences for you or similarly affect you. However, it will not be possible to exercise this right in the following cases: if the decision is necessary for the conclusion or performance of a contract between you and ACT; if it is permitted under the law applicable to ACT provided that appropriate measures are established to guarantee the rights, freedoms and legitimate interests; if it is based on your explicit consent.

USE OF COOKIES

WHAT ARE COOKIES AND HOW ARE THEY USED?

Under its own responsibility or that of a third party contracted to provide tracking services, ACT may use cookies when a user browses the website. Cookies are files sent to the browser via a web server in order to record the user's activities during the entire time they are browsing. The use of cookies allows the server to recognize the web browser used by the user in order to facilitate their navigation as much as possible, allowing, for example, access to areas, services, promotions or competitions reserved exclusively for them by users who are already registered without having to register each time they visit. Cookies are also used to measure audience and traffic parameters as well as to monitor progress and the number of entries. The cookies used by the website are associated only with anonymous users and their computers and do not provide references that allow personal data about users to be deduced. Some cookies are used by third parties (e.g. Google) to transmit data to ACT on the effectiveness of its promotions. Cookies do not, under any circumstances, obtain personal information that allows a specific user to be identified. The cookies used on the website are, in any case, temporary, with the sole purpose of making subsequent transmission more efficient. No cookie used on the web will have a validity period of more than two years. Users have the option of configuring their browser to be notified of the reception of cookies and to refuse the installation on their device. By deleting ACT cookies or disabling them, the user runs the risk of not being able to access certain features of the website. To use the website, it is not necessary for users to allow the installation of cookies, but they will have to restart the session as such in each of the services whose provision requires prior registration or session start.

WHAT TYPES OF COOKIES DOES ODAJE USE?

ACT uses three types of cookies:

Technical cookies: These allow the user to navigate the website and use features such as the shopping cart.

Analytics Cookies: ACT uses Google Analytics cookies to measure the number of users who visit the website. These cookies allow us to measure and analyze how users navigate the website. This information allows ACT to continually improve its services and facilitate the purchasing process for users. To learn more about this, you can visit the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalization cookies: When the user browses or purchases on the web, the website will remember their preferences (for example, their tastes or preferred language). Thanks to these cookies, it is possible to offer a simpler, faster and more personalized browsing experience for users.